Support & Contact

Get help, report bugs, ask licensing questions, and contact the team.

Use this page for technical help, bug reports, licensing questions, and partnership requests.

Before You Contact Support

Start with the FAQ.

If the app crashes or behaves unexpectedly, check the log file first:

• Windows log path: %APPDATA%\RoneatStudioPro\app.log

This file often contains the error details needed to diagnose the problem.

Contact

Roneat Studio Pro is developed by Ange Labbe under Angel Vision Labs.

• Email: [e-mail]

• Documentation: https://roneat-studio-pro.gitbook.io/roneat-studio-pro-docs/

Reporting a Bug

When sending a support request, include:

1. Software version Example: v2.1.0

2. Operating system Example: Windows 11

3. What happened Describe what you were doing right before the issue

4. Relevant files Attach app.log and, if possible, the related .roneat project or source audio file

Clear reproduction steps make support much faster.

Feature Requests

You can also use the same email address to:

• suggest product improvements

• request workflow changes

• ask questions about notation or usage

Partnerships and Education

We welcome conversations with:

• music schools

• cultural organizations

• preservation projects

• academic researchers

If you want to use Roneat Studio Pro in a larger educational or cultural initiative, get in touch.